STORE POLICY

*Must be not to pirate GSI’s trademarks or patent*

*Must be over 18 years old*

*Must be purchase and use our products in the United States*

UNITED STATES ONLY

Orders must be paid in full at the checkout. We only accepted U.S. verified Credit Cards and PayPal.
All orders are processed and shipped out within 24-48 hours via UPS, USPS or FEDEX. You will receive an email update with your tracking number once your order has shipped.
Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Standard shipping typically takes between 5-7 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, there will be delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
If you have any questions or concerns regarding your order, feel free to contact us at info@gsi2003.com

Payment Methods

INTERNATIONAL SHIPPING

Transit time varies based on the destination and will take up to two weeks for arrival.
USPS Express Mail Transit Time - approximately 3-5 business days (order processing and custom clearance times not included).
USPS Priority Mail Transit Time - approximately 6-10 business days (order processing and custom clearance times not included).
UPS Worldwide Expedited Transit Time - approximately 2-5 business days.
If you have any questions or concerns regarding shipping, feel free to contact us at info@gsi2003.com

You have 4 hours of the same day to cancel your order after your purchase and we will refund the full amount you paid. If you try to cancel your order after you received a Shipping Confirmation email, we will not be able to issue a refund as the item has already been packaged and shipped out to you.
We have a 30 days return & exchange policy, which means you have 30 days after receiving your item to request a return.
For exchanges, return your order once accepted return request and place new order.
To be eligible for a return & exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return & exchange request, please contact us at info@gsi2003.com priority.
If accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
A restocking fee will be applied 20% of total amount of purchase.

Our Services are intended for use by customers and prospective customers, in states where we operate stores within the United States.
We may request information such as your name, phone number, address, e-mail address, and credit card information when processing online orders. All private information will be kept confidential. By shopping online with us, you consent to our Privacy Policy.
If there are any problems, questions, or concerns, please feel free to contact us at info@gsi2003.com.

GSI, Inc. strives to fulfill all of our customers' satisfaction and to positively gain 100% retention rate as well.
Customer Care Hours: Monday-Friday between 8 am - 4 pm UTC (Pacific Time).
Please contact us via chat or email at info@gsi2003.com.